- Advanced Certificate, Dental Clinic Assisting, TAFE
Shannon is a highly efficient office manager with extensive experience in customer service, workforce planning, scheduling, and stakeholder engagement.
She leads and supports teams to be high performing, while achieving successful business outcomes through the provision of trusted advice.
- Managing busy office floors for several surgeons as Practice Manager of Canberra Sergicentre, while overseeing recruitment, payroll, and performance management bookings for multiple locations.
- Managing the branch floor and customer flow as Concierge at Commonwealth Bank in Queanbeyan, while maintaining a trusted advisory role to the branch manager on staff performance.
CURRENT PROJECTS AT RD
- RD Office Management
- Office management, people management, recruitment and payroll, stakeholder engagement, relationship building, performance management, communication, business planning and coordination, financial management.
Contributions by Shannon
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